What others say

You may already have read ten, twenty or a hundred different coaching sites, trying to work out which is the best person for you to work with. It’s a difficult decision. To help you draw your own conclusions, here’s what other people who have worked with me have to say about the experience:

HR Director, Public Services Authority
“I had the pleasure of engaging with Angela when I was at a cross roads in my business life.  I found her to be very approachable, understanding and empathetic, balancing this with a neutrality and impartiality which meant that she was able to ask the difficult questions and help me to really focus on the issues I needed to address.  My experience felt unique to me and not a textbook, or off the shelf approach and resulted in a break through and clear action plan after only three sessions.  I wouldn’t hesitate to use Angela again in the future.’

Sam
“I originally knew Angela on a purely personal level, but knew she was an HR consultant and was at the time helping a company with their outplacement programme. I had always found Angela to be friendly and a good listener and therefore asked if she could help coach me through my job search.

 Angela’s approach was suitably supportive but also challenged me to sort my own issues. We talked through a lot of my concerns & worries before jointly deciding on an action plan of both short and medium term objectives. Angela also gave me books to read that she felt might help me, along with some questions and tests that helped me understand my priorities and then how to organise them and of course achieve them!

 Angela continued to support me with regular face to face catch ups, emails and phone calls. Her approach gave me a sense of urgency to get things moving without feeling pressurised or undermining my confidence.

Once I’d reached my target of finding a new role, Angela suggested I reviewed both the prior period and myself to understand what things had changed in me and my life, if any, and reflect upon them. Whilst I didn’t put these in writing, it was a good closure process and made me appreciate what I’d achieved.

 I’m very grateful to Angela for the support she gave me. She renewed my self confidence and gave me the tools both physically and mentally to get through a difficult period. Angela also managed to keep our friendship and coaching separate, which I am pleased she was able to do, as it means we have remained friends today.

I know that should I need coaching support again in the future, Angela would be a great resource, but for now I’m glad to be enjoying her friendship and lovely cakes!”

Andy, BSc MBA
“During the course of my career I have met a number of professional advisors and coaches. From my experience very few coaches have relevant significant experience at a high level in commercial corporations. Angela has that experience and manages to bring it to the coaching arena in a way that is creative, challenging and highly supportive. Angela’s highly perceptive nature allows her to swiftly cut to the heart of an issue, enabling focused developmental work to quickly start and concrete actions/solutions identified.“

Executive Manager, Marketing and Communications
The coaching that I’ve received from Angela from Second Step Coaching has been first class.  She has provided regular structured and thought-provoking sessions that have given the opportunity to step back and consider work issues from a fresh perspective.  The coaching has been very helpful when considering how to overcome challenges, and both my employer and I have benefited from the results.”

Investment Director, Financial Services Company
“Having worked with Angela over many years as both a colleague and coach I can confirm her dedication and professionalism is of the highest standard.  Always approachable, I felt comfortable presenting a wide range of issues to her for us to debate knowing her talent for helping me see through to the heart of a matter whether personal or business.  As a director of a financial services company, her counsel has been invaluable to me during extremely difficult trading conditions.  Any business person would be thankful to have her as part of their support network.”

Olivia Stefanino, author of “Be Your Own Guru – personal and business enlightenment in just 3 days!
“Working with Angela is a truly uplifting and enjoyable experience – not only is it fun, but with her as your guide you know that you’ll soon be generating the results you need. What I particularly love is her ability to “turn the kaleidoscope” – and articulate what she sees, giving you a fresh perspective on the situation.”

Executive Manager, Financial Services Company
“Having known and worked with Angela over the past 2 years, I found her to be very approachable, always ready to offer support, and genuinely cares about the people. Angela has provided Executive coaching to a range of the senior team and Directors, and I believe this has been very helpful. Personally, I found this time extremely helpful, whilst providing the opportunity to talk in confidence, the sessions through careful positioning and questions, were challenging and highly supportive, assisting me in identifying development opportunities.”

Commercial Director, Not for Profit Organisation
“It has been my pleasure to work with Angela since 2009. She provides a number of services to our organisation including leadership coaching, creating and running development workshops, managing recruitment and selection campaigns and helping with complex people issues. More recently she also wrote copy for part of our website which was very well received.

However, more important than what she brings is how she brings it. She is quickly able to build trust and rapport with others and is professional, enthusiastic and fun to work with. She gets right to the nub of issues and brings a fresh perspective. I cannot recommend Angela enough.”

Director
“My 1-2-1 coaching with Angela has been extremely valuable. I found the sessions to be relaxed, but also task oriented in order to achieve progress at each meeting. Angela is very warm, friendly and encouraging in allowing me to draw out my own thoughts. She is very positive when helping me to achieve work potential in my role.

The coaching certainly helped me to be successful in applying for a promotion. Angela helped immensely in guiding me with my CV, application and helping me think about clear goals and feel confident. During the coaching sessions Angela has encouraged me to identify things that motivate me and set clear goals for myself. This has helped me make some good improvements. I find her style of working very productive as she coaches me, encourages me to look for innovative yet practical and effective ideas. She helps me work through my plans and how to make sure they happen. She has been good at coaching me to build resilience and self – esteem at times when I have ‘dared’ to take on challenging projects and a more senior role.

It has been a positive experience throughout and I would highly recommend the investment.”

Investment Consultant & Investment Client Relationship Manager
Angela is without doubt a very effective coach and has an encyclopaedic grasp of all HR management issues. She has a strong empathy with people at all levels. I would have no hesitation in recommending Angela as a coach or to provide any HR service.ging projects and a more senior role.

Investment Services Director
“I first worked with Angela in her capacity as a HR Director and found her highly capable being challenging yet supportive of the operational needs of managing the human capital in an organisation.

In a coaching role her intuitive, adaptive nature and open personal style provided me with the support and challenge I needed to reflect on situations and identify key personal and professional issues. Expertly balancing the role of confessor and agitator Angela assisted me greatly in focusing on practical solutions, key deliverables and seizing opportunities for my own personal development.

Using Angela’s coaching and mentoring skills across several members of my team gave them the opportunity to better understand themselves and openly discuss the challenges they faced. Her relaxed but probing style regularly helped them to discover their own solutions and her methodical approach and consistency provided the ideal environment busy executives often need.

Angela is not the first executive coach I have worked with but I would happily work with her again and would recommend her to others where a considered and empathetic approach is required.

Chief Executive, Financial Services Company
“Angela Watt / Second Step have been an invaluable and flexible resource that I have used over the last 12-18 months, and will continue to do so in the future. Angela has provided Executive coaching and mentoring across a range of my senior team and Directors, and I believe this has been very helpful in developing them personally, and also assisting where inevitably conflicts and personnel issues have arisen on an ad hoc basis. Angela gained the trust and respect of the team, whilst also supporting me personally and assisting me in identifying development opportunities to make the team more effective.”